Help / FAQ

This is the right page for information to help you experience the best of inHighland.com. Is there anything we can improve? We are always actively working on improvements, so we really do appreciate your feedback! Feel free to send us a comment anytime.

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Frequently Asked Questions

There is no such thing as a bad question. But there are frequent ones.

How local is "local"?

inHighland.com is by Highland for Highland. Currently, our main criteria for inclusion in the directory is direct relevance to Highland residents, or have a physical presence in town. This includes both "brick-and-mortar" shops as well as on-site services such as home/office cleaning, professional home repair, etc. In course, with community feedback, we may update the criteria.

How do I add my business or organization, or suggest one that I like?

A not-so-basic searchable directory page is free for all local organizations - big, small, old and new. We especially welcome solopreneurs and startups. Eligible non-profit organizations get additional benefits, too. To maintain the highest quality directory possible, this is a vetted process. Interested? click here to grow.

Is this actually free? How do you make money?

Yes, our consumer services are completely free. We want to create the most complete resource for Highland. We love helping people discover what makes Highland great!
We help growing businesses do what they do best -- serving their customers. We make localized digital visibility easier, cheaper, and faster for local businesses that want to grow. Strangely, "Big Tech" has made that difficult lately. Do you have ideas on how we can do better? We'd love to hear from you!

Why should I join the email list?

Remember the last time you searched online, only to discover that you just missed out on a cool event or special by a couple of days? Yeah, that is so annoying! Why can't it just be easy? Now it is. Stay in the loop with update emails. Adjust or unsubscribe anytime. Now the Internet comes to you, without being annoying. If search is your thing, we got you. Easy local-first search is here, too.

Do you share my contact information with advertisers?

No. We respect your privacy. In fact, our business is built on the idea that you deserve your contact information protected and NOT shared with advertisers. For more details, please review our privacy policy.

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Updated May 19, 2025